Our Return Policy

GenSys allows return on the product and services only under specific terms, but we don't offer a refund of the product or the money paid. Considering specific terms and conditions, our team decides whether the product tick all the boxes to get returned or not.

  1. GenSys don't accept returns on usable products that are worn out, used, altered, and not appropriately packed like the way it came to you.
  2. We don't allow a return on products that were purchased through sales or discounts.
  3. GenSys only allow customers to request a product return as the final decision will be taken by our team after reviewing the condition of the product and obligation of the terms and conditions mentioned above.
  4. If you have any complaints regarding our advertisements, please reach out to our support team or drop down your relevant queries.

ranailyas@GenSyspk.com | GenSyspk@yahoo.com

Contact no: 092-42-5762231 | 092-42-5763748